<%@ Page Language="vb" AutoEventWireup="false" Codebehind="ClearViewWelcome.aspx.vb" Inherits="ClearView.StatusWelcome" %> Setting Up
 

Installing QTerm on the User Computer

Unlike browser users (with ActiveX or Java), QTerm is a Windows program and it needs to be installed on the user's desktop. You can do this by any means at your disposal, including e-mail, network management tools or network mapped drives.  Or you can inform users to navigate to the ClearConnect web on your server to do this.  Either navigate to ClearConnect and click on the Options button, then click on Install QTerm or navigate directly to ClearConnect/Install.aspx.  Next you will see a login screen with an Install button which downloads a file to be run that starts the setup process.

There are currently 2 ways of configuring this.

 
Script File
  • optionally use QConfigUTS.exe to make any changes you require to the QTermUTS.cfg settings file in the QTermDownloads folder
  • in the profile set the Software install URL to InstallUTS.js
     
Zip FIle
  • optionally use QConfigUTS.exe to make any changes you require to the QTermUTS.cfg settings file in the QTermDownloads folder
  • create the SetupUTS.zip file in the QTermDownloads folder, containing SetupUTS.exe and QTermUTS.cfg
  • in the profile set the Software install URL to SetupUTS.zip
 

When the user clicks on Install:

Script File
  • the browser copies the windows scripting host file, InstallUTS.js, to the user
  • the user clicks on Open in the browser file download dialog
  • the script runs and pulls down the setup and settings file, then starts the setup
 
Zip FIle
  • the browser copies the zip file, SetupUTS.zip, to the user
  • the user clicks on Open in the browser file download dialog
  • depending on the Windows level either an unzip program is started or the zip folder is displayed
  • start the SetupUTS.exe program to start the setup
  • the script runs and pulls down the setup and settings file, then starts the setup
As you can see using the installer script file is a little easier to set up and easier for the users because they don't have to worry about extracting files from a zip and starting the setup program (although if they are running on XP then this is now not much of an issue because it is built in to Windows).  However, your users may get script warning errors, depending on their anti-virus software settings.
 
Both methods (script or zip) are supported.  All you have to do is configure the relative URL of the script file or zip file in the profile, using ClearView.